Archiving a conversation will remove it from your inbox and allow you to focus solely on the messages relevant for you
Instructions
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Conversations can be archived by clicking on the archive button
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The conversation will be visible in the archive, to access it click on the archived messages button
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All archived conversations are still present in Routty but cannot be seen in any of the workflow screens nor the monitoring screen from this point
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To return to your non archived conversations (inbox) click on the inbox button
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It is possible to restore one or multiple conversations by selecting the conversations and pressing the restore button