Archiving a conversation will remove it from your inbox and allow you to focus solely on the messages relevant for you


  • Conversations can be archived by clicking on the archive button

  • The conversation will be visible in the archive, to access it click on the archived messages button

  • All archived conversations are still present in Routty but cannot be seen in any of the workflow screens nor the monitoring screen from this point

  • To return to your non archived conversations (inbox) click on the inbox button

  • It is possible to dearchive one or multiple conversations by selecting the conversations and pressing the dearchive button